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Privacy Policy

Last updated: August 13, 2026

Introduction

This Privacy Policy explains how canyon-forge collects, uses, and protects your personal information when you use our vehicle rental services and website.

Information We Collect

We collect information you provide directly to us, including:

  • Name and contact details (email address, physical address)
  • Driver's license information
  • Payment and billing information
  • Rental preferences and history
  • Communications you send to us

How We Use Your Information

We use the information we collect to:

  • Process your vehicle rental reservations
  • Verify driver eligibility and insurance requirements
  • Communicate about your bookings and our services
  • Improve our website and customer experience
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist in operating our business
  • Insurance providers as required for rental coverage
  • Law enforcement when legally required

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information, subject to legal requirements
  • Opt out of marketing communications

Cookies and Tracking

Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more details, see our Cookies Policy.

Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. Rental records are typically maintained for seven years in accordance with Australian business regulations.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

canyon-forge
247 Collins Street
Melbourne VIC 3000
Australia
Email: [email protected]

canyon-forge

Quality vehicle rentals across Australia since 2019.

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